Customer Identity and Access Management (CIAM) solutions

In the hyperconnected world, a seamless yet secure customer journey is key. Yet, it has to strike a balance between user-friendliness & risk mitigation. That's where Customer Identity and Access Management solutions come into play, harmonizing these two essentials and creating engaging & secure digital experiences. Embrace NordLayer CIAM for your business – drive growth and ensure user satisfaction without compromising security.

NordLayer's CIAM solutions

OVERVIEW

What is CIAM?

CIAM is a business-oriented digital identity management solution. It facilitates the control of customer access to applications and services while securely managing and storing customer identity data. By centralizing the database, CIAM enables a smooth customer journey, bolstering security without compromising the user experience within modern functionalities. The model can be deployed on-premises, in the cloud, or via an identity-as-a-service (IDaaS) platform, making it a flexible solution for today's organizations. This strategic intersection of security, customer experience, and analytics allows you to drive conversions, build loyalty, and ensure data privacy compliance, impacting revenue & mitigating security risk.

Woman learning about what is CIAM

BENEFITS

CIAM advantages for your business cybersecurity

Navigating the complex terrain of Customer Identity and Access Management can be a daunting task. Ensuring a secure and seamless digital experience while managing and personalizing vast amounts of customer data is crucial to building brand loyalty and maintaining privacy standards. The right CIAM solution, like the ones offered by NordLayer, can streamline this process, effectively minimizing security risks and transforming this intricate task into a key asset for your business.

Improved security

Improved security

CIAM solutions heighten data protection through multiple verification layers. They secure customer data against unauthorized access and possible breaches, strengthening your business's overall security.

Granular access control

Granular access control

The model’s implementation offers control over specific resources within your enterprise. It helps define who can access sensitive data, preserving organizational integrity and safeguarding confidential information.

Increased accountability

Increased accountability

Certain tools of CIAM provide visibility into resource access, promoting accountability. They assist in tracking user activity, enabling prompt responses to potential security risks and fostering customer trust.

Simplified access management

Simplified access management

It really simplifies resource access management across clients or teams. CIAM eases the process of modifying access permissions and, with self-service capabilities, enables seamless user interactions.

Cost savings

Cost savings

By reducing the need for costly on-premise infrastructure, CIAM implementation brings notable cost savings. This allows resources to be directed towards other strategic business areas.

Passwordless access

Passwordless access

CIAM solutions offer a frictionless user experience with minimized authentication steps. This single sign-on method improves user satisfaction and retention without compromising security.

USE CASES

How CIAM enhances business operations?

NordLayer's CIAM use cases illustration

Data security & access control

CIAM solution helps protect valuable intellectual property, secures sensitive resources, and ensures that only authorized individuals or teams can access confidential information, reducing the risk of data breaches and intellectual property theft. CIAM also lays a solid foundation for secure customer data handling, helping businesses maintain a clean track record and retain customers' trust.

Confidentiality & compliance

By implementing stringent access controls and data management practices, businesses can safeguard sensitive information and uphold customer trust. This fosters adherence to industry compliance standards, making avoiding fines and other complications associated with data leakages easier. Additionally, by streamlining marketing data, CIAM solutions offer more convenient data structuring and provide valuable metrics for analysts, improving compliance with Know Your Customer procedures.

COMPONENTS

The essential parts of the CIAM model

The CIAM model integrates various crucial components that together facilitate seamless and secure customer interactions. As a gateway to numerous business opportunities, the efficacy of a CIAM solution greatly depends on how well it aligns with certain key elements. From simplifying login processes to stringent threat prevention measures, understanding these essential parts of CIAM can provide a roadmap to a robust, secure, and user-friendly customer identity and access management strategy.


Single sign-on (SSO)

Single sign-on (SSO)

It enables customers to avoid multiple authentication rounds when logging into your services or applications. IDaaS, as part of the "know your customer" approach, offers precise control over user authentication, ensuring more efficient and secure authorization mechanisms.

Multi-factor authentication (MFA)

Multi-factor authentication (MFA)

MFA adds reassurance to user identity through factors like security questions, biometrics, or one-time passcodes, while adaptive authentication flags abnormal login behavior for enhanced security.

IP allowlisting 

IP allowlisting

It restricts system access to specific IP addresses, enhancing control over remote access for better cloud security. A network administrator designates which IPs or ranges can connect to internal resources, blocking unauthorized addresses and quickly neutralizing threats.

Cloud Firewall

Cloud Firewall

Cloud Firewall is a digital tool that integrates with company infrastructure to offer versatile network security without onsite hardware. By controlling access based on traffic specifics, it enables precise network segmentation, contributing to efficient CIAM.

Virtual Private Gateway

Virtual Private Gateway

A virtual private gateway performs the crucial function of establishing a secure tunnel, enabling encrypted data transportation between devices, cloud services, and enterprise servers over the internet. By utilizing a virtual private gateway, you can create a secure and reliable VPN connection, ensuring the safe exchange of your organization's data.

Activity monitoring

Activity monitoring

This type of monitoring in CIAM allows network administrators to track user activities and connections through a centralized Control Panel. By providing visibility of who is accessing specific gateways and resources, it ensures auditable control and transparency, essential for various audits, investigations, and certifications.

Threat prevention

Threat prevention

It encompasses a range of tools and policies that safeguard the network at every layer to protect against malware, phishing attacks, and unauthorized access. By implementing multi-layered access controls, securing devices, and responding swiftly to incidents, threat prevention ensures complete network security and minimizes the impact of breaches.

LET’S START

How NordLayer's CIAM model works?

Our adaptive tools create a tailored Zero Trust ecosystem where every user, device, and application receives a well-deserved spotlight of rigorous verification. With NordLayer, access management becomes a breeze, employing SSO, biometrics, and 2FA for uncompromised authentication. Meanwhile, unified identity management keeps a close eye on activity across your network and provides secure access permissions, securing applications without stifling your customer productivity. And to start your CIAM journey with us, follow three simple steps.

  1. Sign up & explore

    Fill out the simple form & explore our intuitive Control Panel. If you like it, choose the pricing plan that best suits your business needs.

  2. Invite members

    Download the application and start inviting your organization’s users. If needed, SCIM provisioning can be used.

  3. Manage customer accessibility

    Using our intuitive Control Panel, easily configure your customer’s rights to access certain resources.

IDENTITY & ACCESS MANAGEMENT

Discover the optimal IAM strategy for your business

Facilitate both efficient identity management and superior security by ensuring that every user and employee within your network has the appropriate level of access.

People contacting NordLayer to discuss IAM solution

Protect your business with NordLayer

Start implementing CIAM today, or contact our security specialist to answer all of your questions.