PatientMpower prioritises privacy and security in remote healthcare with NordLayer

PatientMpower is a digital healthcare innovator. They help people with chronic illnesses manage their conditions at home. Their remote monitoring platform integrates with Bluetooth devices like spirometers and blood pressure monitors. Healthcare providers can then access this data through a secure portal.

They are based in Dublin, Ireland, but serve customers in the US, UK, Canada, and Europe. Their platform supports chronic conditions, including COPD, heart failure, pulmonary fibrosis, and lung transplants.

PatientMpower needed a flexible VPN to support their global team and keep data safe. Hardware VPNs caused downtime and needed constant upkeep. NordLayer’s cloud-based solution fixed these issues, saving time and making security easier.

The challenge: old physical VPN caused problems

PatientMpower’s hardware VPN was fine when most people were in the office. Then COVID-19 forced them to work from home. The physical VPN kept failing. The company wanted a cloud-based service that offered a static IP in Ireland. Oisín Hayes, Business Operations Manager & Data Protection Officer, says:

They checked many VPN providers. Some charged extra for a dedicated IP. Others had hidden fees. NordLayer stood out by offering a fair price and an admin console that was easy to use.

Step 1. Deploy NordLayer in 10 minutes

They switched to NordLayer in 2022. It replaced their old VPN right away.

1. They chose a NordLayer plan
2. Created user accounts
3. Trained employees on the new client

Step 2. Set up a Server with a dedicated IP

PatientMpower uses Amazon Web Services (AWS) to host their database. They need strong encryption and secure connections. Here’s what they did:

1. Configured a server in Ireland
2. Enabled a static IP for NordLayer
3. Restricted access to only those on the VPN

They stay HIPAA-compliant and ISO 27001-compliant. ISO 27001 requires an external auditor every year. That means they must prove their security and alignment with best practices, and NordLayer helps with that.

* Example screenshot for illustration purposes.

Step 3. Combine NordLayer with AWS encryption

AWS encrypts data at rest. NordLayer encrypts data in transit. This two-layer approach keeps patient data safe.

1. Linked AWS with the VPN
2. Allowed access only from the NordLayer IP
3. Met encryption and data breach controls

Step 4. Enable Web Protection

NordLayer’s Web Protection (ex-ThreatBlock) feature blocks harmful websites. It also removes pop-up ads and other distractions.

1. Turned on Web Protection to filter malware
2. Monitored for any sites falsely blocked
3. Reduced risk of accidental infection

Step 5. Use Dashboards for ISO 27001 audits

NordLayer’s dashboards track user logins and network activity. These insights help with ISO 27001 audits.

Here is what they did:

1. Pulled reports from the dashboard
2. Shared data with external auditors
3. Proved secure remote access for employees

Results: 50% admin time saved

• 50% admin time saved
  They no longer waste hours fixing a physical VPN. It just works in the background.
• Committed to NordLayer
  They compared other solutions but decided to stay. NordLayer had better pricing and support.
• Seamless operation

Why NordLayer works for patientMpower

They have used NordLayer for three years. It meets their top priorities: security and reliability. It also keeps remote work simple. Adding or removing seats is easy.

Pro cybersecurity tips from patientMpower

Conclusion

PatientMpower replaced their old physical VPN with NordLayer. They set up a Dedicated IP, turned on Web Protection, and used Dashboards for ISO 27001.

Any business can do the same. NordLayer offers quick deployment, flexible pricing, and strong data protection.

Visit NordLayer and find the plan that fits your needs.